Implementing a NetSuite promotions and rebate management platform, and automating the rebate calculation process to improve efficiency and reduce manual intervention.

A manufacturer of wireless broadband solutions sells its solutions through a channel network of 3,000+ distributors, and drives revenue growth using dynamic pricing strategies like promotions, price exceptions, and rebates. This white paper explores how the company addressed challenges in its fulfillment process including a manual rebate calculation process and disbursement of credit, little governance or visibility into the rebates and promotional prices being used, and the lack of a capability for distributors to track the status of promotions and rebates claims.

Topics covered

  • Implementing a Promotions and Rebate Portal to improve the Channel Partner experience, and reduce the amount of time required to fulfill a promotion or rebate.
  • Automating the entire rebate calculation process, checking against claims and creating a credit memo in NetSuite using the rebate module in NetSuite.
  • How to integrate the Partner Rebate Portal solution with NetSuite ERP, Model N PoS, and Channel Management.
  • Solving gaps within Finance, Channel Management, Product and Sales, Operations, and Channel Partner groups.
  • Six lessons learned, including how to avoid environmental issues, and overcoming the challenges of moving from a paper-based to an automated system.

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