Learn how a Nigeria-based leading integrated energy services and solutions provider implemented Oracle CX Sales to approach sales management through a more sophisticated process to drive the best customer experiences.
The customer was following a traditional approach to sales and customer relationships. They have been sensing a need to update their process to a world-class solution to support their growth. They identified that their business needed a separate customer experience platform that is robust and user-friendly. Their key expectation was to be able to manage their customer data effectively.