Implementing an IT issue tracking application on NetSuite

An automated help desk helps employees raise IT-related issues and receive an immediate response. ennVee uses NetSuite as its internal ERP system and wanted to improve its own issue resolution process. This was done by building a custom application for employees to open, track, and resolve IT-related issues.

Download this white paper to learn:

  • How ennVee developed a web-based application on top of NetSuite that allows employees to seamlessly raise IT or Admin-related issues.
  • The step-by-step process to build the application using Suitelet script.
  • The ennVee use case that highlights the business benefits ennVee achieved by integrating Tableau with NetSuite. 
image-implementing-it-issue-tracker-on-netsuite-1