A use case to improve the customer experience through micro-branded sites, multi-lingual content, and mobile-enabled responsive design
Reducing Product and Marketing teams' reliance on IT for updating content and launching promotions
Tools and technologies used to build the portal and eCatalog.
Building a social community and learning hub catering to technicians and shop owners with instructional content, training course schedules, and loyalty rewards promotions.
Building a Customer Order Management feature for smart inventory visualization, online price look up, and one-click quoting, ordering and tracking.
Whether you are quantifying an online solution for customers, partner, or your industry ecosystem at large, it's crucial to provide a seamless web experience to all users. This case study offers a unique perspective on modernizing customer-facing web technologies to augment the user experience, bolster user engagement and branding, and ultimately, increase revenue and market share.